• Client Testimonials

  • Preppy Pet West Houston - Customer Reviews

    Below are a few testimonies of our loyal customers whom were satisfied with the pet services we provided to their fur babies. We invite you to come in, take a tour, ask questions and meet the staff anytime during business hours. Ask to see our boarding options, daycare room and more! Call: 832-427-1457 for additional information or for any questions you may have about our services & prices. Click to get - New Customer Offers!


  • I can’t say enough on how much we love Preppy Pets West and their staff. This was our first time leaving our pets with them for an extended period of time. We had used them before for short weekend trips and regularly for grooming. While on our vacation, my husband and I were in a car accident that required us to be in the hospital for a few weeks. We were very worried about our pets because we had only left enough food for their two week stay and our emergency contact had the flu. We called and spoke with the owners and told them our situation and they were very understanding and told us not to worry about our pets and would purchase the food for our pets, too. They also contacted us daily and send pics of our pets while in the hospital. It was very comforting to know that they and their staff were compassionate towards us and our pets during these trying times. What was to be a 14 days stay ended up being a 29 day stay and both my pets were well taken care of and very happy when we picked them up. If you’re looking for a friendly, great, and trusting place to leave your pets, this is it! I can’t say enough as to how much gratitude we have of the owners and their entire staff during our challenging situation. God Bless You All!

    Carmen S.

  • Honestly I’ve never felt a more safe place for my child(dog) to go other than home ... I can watch her on camera if i want to and i know Her day to day schedule. All of the staff has been truly welcoming of me and my baby... Maghy absolutely loves going and if I’m gonna be late due to Houston traffic they give me a grace period. My mom even feels comfortable with her being there and we looked at 7 different places before coming here and this one over exceeded my expectations... Maghy will be a Preppy Pet family member as long as we live Houston...

    Brandie C.

  • Great place to board your pets! I was out of the country when Hurricane Harvey hit our area. I could not get a flight back because the airports were closed. Laura and staff kept me informed about my pets via email and sent me pics too. I can't say enough how much I love this place! Thank you so much for taking care of my pets and for keeping me informed during the stressful times we all were experiencing. There is no doubt that when they stay with Preppy Pet they are in good hands.

    Mary Lou C.

  • Glad I found Preppy Pet. I live in Katy and was tired of all the high prices for boarding my dogs in the area. So I tried them and was glad I did. I picked up my dogs yesterday after a long two week stay and they looked happy & smelled great! I'll be coming back for sure. Wish they were a little closer to do doggie daycare daily so a few days a week will have to do. Thanks for taking great care of my dogs.

    Oliver R.

  • The staff is AWESOME !! My big boy loves to stay. They care for all the pets like they are family. These are wonderful people who are making it possible to leave your pet and be assured they are safe and in good hands.

    Jane W.

  • We have used every service Preppy Pet West Houston has to offer for our fur babies. Molly & Daisy have been attending doggie daycare 3-5 times a week for almost two years now. They are absolutely exhausted each time they come home from playing and socializing with each other & other dogs. The staff does an incredible job of loving each and every dog as if they were their own. They always greet our babies by name and with a smile and they are excited to see them and sometimes they don’t want to come home! They do a great job of integrating new dogs into groups, as well. This has made our trips to public dog parks much better as they are used to a wide variety of dogs with different personalities. Since I travel so much, this is the only place we will ever board them. They have spacious kennels and provide plenty of inside and outside play time, and bathroom breaks (five of them). The option of playtime during boarding is great, too! The grooming services offered are great, and they now offer mud baths. I didn’t realize this was an option for dogs too. The prices for all of their services- grooming, daycare, and boarding, are very reasonable and affordable when compared to others. I’ve tried Kennel Klub & PetSmart in the past and nothing compares to the services Preppy Pet West Houston offers. They are the best in the area!!

    Lydia R.

  • The staff at Preppy Pet is very caring and friendly. The resort is always clean. It's obvious that the staff cares about the comfort and safety of the animals.

    Elisa M.

  • We needed a last minute boarding over the Thanksgiving Holiday, yes Thanksgiving, and Laura was able to get my Max in. I had just happened across Preppy Pet and I was a little apprehensive. I decided to "stop by" unannounced and was pleasantly surprised. Laura showed me around and put my fears to rest. Preppy Pet was clean and fresh. I also loved the fact that she had 3 of her own dogs in the office. Her bull dogs are sooooo cute. The drop off and pick up process was flawless. We had Max groomed and he looked great (and smelled great). I know he had a great time as he was exhausted and I was able to peak in on him using the camera app on my phone. I greatly recommend checking Preppy Pet West out for your next boarding, daycare and/or grooming. I will be back. Thank you Laura and staff!!!

    Nikki A.

  • I'm relatively new to the Houston area and looked for a groomer I trusted for months - Preppy Pet West Houston is wonderful! My dogs come back clean and happy. I'm so pleased-Thank you!

    Deb F.

  • This has to be the best doggy day care in the entire NW Houston area! It's very clear that Laura (the owner) and all of her employees really love animals. They're all very friendly and are a pleasure to talk to. They really take care of their customers and animals. They have a very large play area inside for day care, as well as a large back yard area that's great for dogs to expend all of their energy. What's even better is the kennels and beds are much nicer than other day care locations. If you're still not sold, they will gladly give you a tour of the entire facility! They even hosted a Halloween costume contest for all pets with treats and prizes! I've been taking my dog here once a week for the past six months and am very pleased with the quality of service and pricing. We did the grooming and our dog came home looking so handsome! It's really nice that when you book for grooming they also let you leave your pet there for the full day of daycare without an extra charge. I'm most surprised that they were able to trim his nails, the hair on the sides and between his fingers, and his private regions! Our dog won't even let us think about doing that at home! He also smelled very nice, kind of like a doggy cologne!

    Andrew M.

  • Took my puppy Lia for the first time today. I have been looking for another grooming salon since I have been paying too much at other places. My poor baby needed a haircut bad so I took her there to get to know the place. Staff is very friendly, groomer knows what she is doing, asked me question about how I wanted her hair to look like and if she had any medical problems. I was very pleased with the customer service and my puppy Lia looked so adorable and smelled so good! She looked happy! They also brushed her teeth and she did not have bad breath anymore! I will go back for sure, I finally found a place that I love and make my pockets happy too!

    Walter B.

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